We're here to answer any
questions you may have about plans, pricing, and supported features.
How to create a website ?
Eranet allows you to build
a website and publish it to a Eranet subdomain. As your business
grows, you can easily upgrade to any paid plan with premium features to help your website become
more professional and reach a wider audience.
Can I switch plans？
Yes, at any time, in your
website backend you can upgrade your website plan at any time, and you will be charged a
pro-rated fee based on the price of your new plan.
Can I contact you if I have any questions?
Yes. You can always
contact us and we will help you with any problems you may have.
Is there a discount for purchasing multiple years of service at one
time?
Yes, with a multi-year
subscription plan, you can get about 30% off the subscription price, and you will be eligible
for discounts on domain registration and SLL.
Do I need additional servers to host the website?
No, you don't need to
worry about hosting. All Eranet websites are hosted on our fully managed, fast, secure cloud
servers.
Can I create more websites?
Yes, after upgrading to a
paid plan, you can purchase additional sites in "My Sites". If you have any questions, please
feel free to contact us.
Can I connect my domain name to my Eranet website?
Yes, custom domains are a
feature included in paid plans. Eranet provides a detailed guide to help you connect your website
to an existing domain name. Don't have a domain name yet? You can buy directly from Eranet!
Can I download my Eranet website?
Eranet website does not
support downloading.
Will I get help building my website?
Of course. We are happy to
help users build their own website on Eranet, you can always find us via live chat and email, and
free website help documents will be provided.
What payment methods are supported?
You can pay by PayPal,
Alipay, Visa, MasterCard, bank transfer or check.
China Yuan RMB
U.S. Dollar
Euro
British Pound
Canadian Dollars
Australian Dollars
Hong Kong Dollars
Vietnamese Dong
More Info
